Our industry is still majorly un-organised, but we have managed to organise ourselves as a specialised and leading manufacturer. Since a lot of alternatives and competition to our products started popping-up recently, with help of MTLB we strategically placed ourselves as a quality manufacturer and marketed ourselves to our target customer in a better way and created a brand recall value for our brand ‘Clay Craft‘.
Yes, the quality of service matches the industry standard. We believe, listening and understanding the customer’s requirement is the primary job in service industry and MTLB sure did a great job in that. For us, the best part is that they’re based locally (in Jaipur) and hence planning for any new strategies is more effective with them.”